These terms & conditions must be accepted by all users of LittleCrowns. By using services at LittleCrowns, you will be agreeing to the following terms:

Section 1 – Child Responsibility

  • As a guardian/parent, you have full responsibility to your child and you must remain inside the premises with your child.
  • LittleCrowns encourages children to explore. However, children are not expected to touch equipment such as bubble machines and computers since this can be dangerous. 
  • If your child puts any equipment in mouth, please hand the child over to the leader immediately.

Section 2 – Fee Payment & Booking

  • LittleCrowns offers full refund for missed lesson incase of sickness
  • If you want to cancel and receive a full refund, you must do so in 24 hours. LittleCrowns offers 24 hour cancellation policy for refund.
  • You can swap ticket for another day

 

Section 3 – During Class Timing

  • Parents are requested to keep talking to a minimum.
  • Everyone is expected to demonstrate respectful behaviour.
  • LittleCrowns reserves the right to cancel or refuse an existing booking for various reasons such as abusive or threatening behaviour in some way. We can also cancel when we feel a booking might put the entertainer in a dangerous, inappropriate or uncomfortable position.

Section 4 – Liabilities

  • LittleCrowns will not be liable for loss of property or any damage whilst in the premises. LittleCrowns will also not accept liability of any injury or accident that may take place. Parents will take full responsibility when their children break or destroy any item in the premises.

 

Section 5 –Safety and Hygiene Policies

  • LittleCrowns follows internal checks of the venue to ensure safety and cleanness.
  • With the exception of bottle of water, bottle of milk and breastfeeding, eating in class is not allowed. Parents are also requested to take all rubbish and nappies with them.

 

Section 6– Sickness

  • LittleCrowns understands that sometimes children get sick. In such cases, you will receive a full refund.

 

Birthday party bookings

  • If you need to cancel a birthday party, you must do so 7 days after booking
  • Deposit for a birthday party is non refundable
  • Adults must take full responsibility of their children
  • We have a 30 minute set up time and break time
  • We will require parking
  • When using bank transfers, we will require an email from you notifying us that the payment has been cleared.
  • We do not accept cheques
  • LittleCrowns reserves the right to cancel or refuse an existing booking for various reasons such as abusive or threatening behaviour in some way. We can also cancel when we feel a booking might put the entertainer in a dangerous, inappropriate or uncomfortable position.

 

 

School community group bookings

Promotion and advertising is the responsibility of the organisation in need. Bespoke puppet story bookings must be made at least 3 months in advance Some Equipment are to be provided by littlecrowns and the rest is up to the organisation with Maximum of 20 participants to provide.

 

For further information about our terms & conditions, please contact us for help.



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